It’s hard to find the words to express my gratitude towards Casey and family at River Valley Pet Cremation. Our precious girl crossed the Rainbow Bridge early Sunday morning. Casey… read more promptly answered my call and met me within the hour. He was compassionate to our suffering and treated our fur-baby like his own. Thanks to Casey’s exceptional service, we brought our girl home same day in a beautiful urn with a cast of her paw and a lock of hair. It means the world to have her home and we are forever grateful.
October 13, 2024
Our family had to make the tuff call to let our sweet old lady cross the rainbow bridge. We knew that when the time came we would use river valley… read more pet cremation. I made the call to Casey and he was right there for us. As painful as the process of making this decision he made the rest easy. We got our baby back very fast in a beautiful box with the keepsakes we asked for. If you ever need someone to help you with your fur family during the hard process of letting them go I highly recommend Casey and his family. The Byrds
November 12, 2024
I just wanted to share our experience. We unexpectedly had to put our Sweet Pea down yesterday afternoon. I was at work and unable to be there, so I was… read more horribly upset about not being able to hold her as she passed. My husband contacted Casey with River Valley Pet Cremation and he told him that he would come and get her at the vet…just like the funeral home comes to the hospital when your human loved ones die. Casey contacted us and let us know when he had transported Sweet Pea. He was kind and compassionate, he asked us questions about our girl, and never even referred to her as a dog or pet, he always referred to her as “your loved one”. Sweet Pea came home today…not even 24 hours later. She came home in a beautiful box and they even saved some of her fur for us. They even cast her paw print, but it isn’t dry yet since she had such big paws, so we will get that also when it’s dry. We are thankful to have a local pet cremation service now. No one wants their fur baby to die, but it’s an unfortunate fact of life that they can’t live forever. When the unthinkable happens, please consider giving them a call. We are pleased with the kindness and compassion that our girl was shown as well as ourselves.
September 6, 2024
Casey and the River valley Pet Cremation staff handled things kindly and smoothly and definitely made the process a lot easier. My parents were losing their fur baby. They’ve had… read more for almost 15 years. I called Casey with a couple of questions that were answered promptly and kindly when I called to let him know That my parents fur baby had passed away He came to the vet office immediately and met us there and was so very kind. The next morning he came to my parents home and delivered their fur babies cremains in a beautiful box With her name Engraved on a nameplate, a molding of her paw print, a locket of hair, and a precious card. Casey was very kind and loving during the whole situation.
September 16, 2024
This establishment made my dad’s loss so much easier. I am in Michigan and they were able to assist me with everything over the phone. They were able to take… read more payment, set up a meeting time for both pick up and drop off (less than a day later) and were so empathetic. They provided an urn, a name plate, a paw print, a lock of fur, a card and an obituary. Overall, it was beautiful. We had our sweet girl for 16.5 years and I am so thankful we found someone to love her in her last earth side moments as much as we did. Would highly recommend
September 30, 2024